Last Updated: November 4, 2025
Welcome to ReturnTrack. These Terms of Service ("Terms") govern your access to and use of the ReturnTrack mobile application ("App," "Service," or "ReturnTrack"). By downloading, installing, or using ReturnTrack, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our App.
By creating an account or using ReturnTrack, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and ReturnTrack.
You must be at least 13 years of age to use ReturnTrack. If you are under 18, you represent that you have your parent's or legal guardian's permission to use the App. By using ReturnTrack, you represent and warrant that you meet these eligibility requirements.
ReturnTrack is a mobile application that helps you track return deadlines for your purchases. Our Service includes:
Third-Party AI Processing: When you scan a receipt, the image is sent to OpenRouter (our AI service provider) for OCR processing. OpenRouter processes the image to extract text information and returns the results to your device. We do not store your receipt images or extracted data on our own servers. All data is stored locally on your device after processing.
To use certain features of ReturnTrack, you may need to create an account. You agree to:
You may delete your account at any time through the App settings or by contacting us at support@returntrack.app. We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent, abusive, or illegal activity.
ReturnTrack offers a free version with basic features, including limited receipt tracking and standard notifications.
ReturnTrack Pro is a paid subscription service that provides premium features, including:
We reserve the right to modify subscription pricing at any time. Price changes will take effect at the start of your next billing cycle. We will notify you of any price changes in advance.
We may offer free trial periods for ReturnTrack Pro. If you do not cancel before the end of the trial period, you will be automatically charged for the subscription. You may cancel at any time during the trial period without being charged.
You retain complete ownership and control of all content you create in ReturnTrack, including receipt images, notes, and other data ("User Content"). Because all data is stored locally on your device:
While we strive to provide accurate OCR extraction and return policy information, ReturnTrack does not guarantee the accuracy, completeness, or reliability of any information extracted from receipts or provided through the App. The AI-powered OCR processing happens on your device and may occasionally make errors. You are responsible for verifying all information and return deadlines independently.
Because all data is stored locally on your device, you are responsible for backing up your data. We recommend enabling iCloud Backup on your iOS device to ensure your ReturnTrack data is included in your device backups. We do not provide cloud backup or sync services. If you delete the app or lose your device without a backup, your data cannot be recovered.
You agree not to use ReturnTrack to:
ReturnTrack and all related trademarks, logos, service marks, and trade names are owned by us or our licensors. The App, including its design, features, functionality, and content, is protected by copyright, trademark, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for your personal, non-commercial use in accordance with these Terms. This license does not include any right to:
ReturnTrack uses OpenRouter as a third-party AI service provider for OCR processing of receipt images. By using the receipt scanning feature, you acknowledge and agree that:
For more information, please review OpenRouter's policies at https://openrouter.ai.
ReturnTrack uses Track123 to provide shipping tracking information. By using the shipping tracking feature, you acknowledge and agree that:
ReturnTrack may contain links to third-party websites, services, or resources (such as merchant websites or return policy pages). We do not endorse and are not responsible for:
Your use of third-party resources is at your own risk and subject to their terms and conditions.
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RETURNTRACK AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE APP, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Zero Liability Policy: ReturnTrack is a tool designed to assist users and is not responsible for the acts or omissions of the user. We bear no liability for missed deadlines, failed notifications, or any other failure to act by the user. In the event of dissatisfaction with the Service, your sole remedy is to request a refund of your current subscription period.
Refund Policy: To be eligible for a refund, you must submit a request via email to support@returntrack.app at least fourteen (14) days prior to your next scheduled billing date. Refunds are strictly limited to the amount paid for the current billing cycle (e.g., the last weekly charge for weekly plans, the last monthly charge for monthly plans, or the last annual charge for annual plans). No refunds will be issued for prior billing cycles.
You acknowledge that ReturnTrack is a tool to assist with tracking return deadlines, but you remain solely responsible for:
You agree to indemnify, defend, and hold harmless ReturnTrack and its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:
We reserve the right to modify, suspend, or discontinue the App (or any part thereof) at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.
We may update these Terms from time to time. When we make material changes, we will notify you by:
Your continued use of ReturnTrack after such changes constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the App and delete your account.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which ReturnTrack operates, without regard to its conflict of law provisions.
Any dispute arising out of or relating to these Terms or the App shall first be attempted to be resolved through good faith negotiations. If the dispute cannot be resolved through negotiation, it shall be resolved through binding arbitration in accordance with the rules of the applicable arbitration association.
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.
If you access ReturnTrack through the Apple App Store, you acknowledge and agree that:
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and ReturnTrack regarding your use of the App and supersede all prior agreements and understandings, whether written or oral.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Any waiver of any provision of these Terms will be effective only if in writing and signed by ReturnTrack.
You may not assign or transfer these Terms or your rights and obligations under these Terms without our prior written consent. We may assign these Terms without restriction. Any attempted assignment in violation of this section shall be null and void.
If you have any questions, concerns, or feedback regarding these Terms or the ReturnTrack app, please contact us at:
Email: support@returntrack.app
App: ReturnTrack
We will respond to your inquiry within a reasonable timeframe.
By using ReturnTrack, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.